Kristin Wilson still remembers the first time she had to say goodbye to a foster pet. She cried so hard after the adoption that she couldn’t drive and had to pull over. Now, Wilson has learned to see the goodbyes differently. She’s just dog-sitting until the animals find their forever families.

December transforms the Pittsburgh region into a holiday wonderland, with everything from spectacular light displays to bustling artisan markets drawing families out into the festive spirit.

Most families are unaware of these professionals until they desperately need one. Known by various titles—placement agents, senior living advisors, assisted living locators—these specialists help families navigate one of life’s most challenging transitions.